FACT-CHECKED FAQ
Clear answers before ordering
These answers use LoloBuy’s public homepage and August 2026 ShipCare announcement, while live account rules remain final.
Is this the official LoloBuy website?+
No. This is an independent buyer resource and product-discovery site.
Does LoloBuy provide QC pictures?+
Its public homepage advertises free inspection pictures and checks for visible defects, size and colour.
How long is free warehouse storage?+
The public homepage currently advertises 180 days; check the live account for each item.
Can different sellers be combined?+
Yes. Selected items arriving at the China warehouse may be submitted together as one parcel.
Is international shipping included in item payment?+
No. Product and mainland-China freight come before the later international parcel payment.
Does everyone see the same routes?+
No. Destination, product type, weight, dimensions and current restrictions affect availability.
What is ShipCare?+
An optional paid parcel-protection service whose available coverages depend on the shipping line.
What evidence matters after delivery?+
For damage or partial loss, ShipCare requires a continuous unedited unboxing video and a claim within three days.